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The latest reports from users having issues in Knoxville come from postal codes 37917, 37918, 37922, 37929, 37920, 37934 and 37912.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
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In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 124,567 ratings
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Problems in the last 24 hours in Knoxville, Tennessee
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Knoxville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map Near Knoxville, Knox County, Tennessee
The most recent Comcast Xfinity outage reports came from the following cities:Knoxville and Powell.
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| City | Problem Type | Report Time |
|---|---|---|
 Knoxville | Internet | |
| Knoxville | Internet | |
| Knoxville | Internet | |
| Knoxville | Internet | |
| Knoxville | Internet | |
| Powell | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Knoxville, Tennessee
Latest outage, problems and issue reports in Knoxville and nearby locations:
- Nick Jakel (@nickjakel13) reported fromKnoxville, Tennessee
@Xfinity is the worst - I hate that I have to use them
- Cory Stooksbury🧢⚾️ (@Cory_Lawrence) reported fromClinton, Tennessee
@Xfinity thanks for slowing my internet down to crawl after I cancelled my cable
- Rodney Grubb (@rgrubb21) reported fromFarrington, Tennessee
@comcast do you teach your techs, support & supervisors to lie or do you hire for that attribute. You are effective. This week we’ve heard 1. We’ll call 2. be here tonight 3. it’s fixed 4. guaranteed 48 hour service 5. you have an appntmt 6. takes too long to get a supervisor
- Jason (@steagles1) reported fromKnoxville, Tennessee
Come on @comcastcares. I buy 300 mbps internet. I need to be connected to my class without issues!! But I am struggling to stay connected. That is unacceptable
- Kevin Slimp (@newsguru) reported fromKnoxville, Tennessee
Many of my followers are comparing my experience with #uber today with my series of stories on AT&T, Delta and Comcast a few years ago. Undoubtedly the worst experience I’ve had with a business in years.
- Evan (@evanrice_) reported fromKnoxville, Tennessee
the Xfinity series really never disappoints does it
- chris strain (@SonaSolas) reported fromKnoxville, Tennessee
My dealings with @Comcast @Xfinity A thread...9 months ago I moved into this house with xfinity/Comcast assuring me they could service my new address. The tech turns up (who’s usually a business installation guy) and tells me the tap is over half a mile away....
- Eric Cain (@_Cainer) reported fromKnoxville, Tennessee
Annual s/o to @comcast for its horrid customer service. Y’all suck.
- Darron Kidwell (@jdarronk) reported fromKnoxville, Tennessee
@Xfinity has the worst customer service of any company I have ever dealt with! #needmoreoptions
- On-Air Jason (@steagles1) reported fromKnoxville, Tennessee
@comcastcares I’m having yet another issue with my wifi being slower than molasses even though I pay for 300 mbps
- Brandon York (@BrandonYorkVP) reported fromKnoxville, Tennessee
Sure would be great if my @Xfinity internet didn’t go out every 15 minutes and most of their troubleshooting support being behind a login wall
- chris strain (@SonaSolas) reported fromKnoxville, Tennessee
My dealings with @Xfinity / @comcast A thread*In May of 2020 we moved house. We’d been in our previous address for almost 2 years and been a man Xfinity/Comcast customer the whole time. When we enquired about switching the service to the new address we were told “no problem”
- Fall Semester Joel (@Joel_K_Kramer) reported fromKnoxville, Tennessee
We’ve reached the part of the afternoon when Comcast internet fades in and out but the app insists that there are no network issues.
- Christian (@Fauxamour) reported fromKnoxville, Tennessee
I’ve literally asked @comcastcares to stop texting me 5 times now because they’ve already refused to fix an extra charge on my bill and they WONT STOP TEXTING ME
- Thomas Ryan Murr (@rmurr1) reported fromKnoxville, Tennessee
Dear @Xfinity you have the actual worst and most incompetent customer service. Sincerely, someone who is actually stuck using you for their internet against their will because you have a monopoly on Knoxville. @ATT send help.
- Clayton Hensley (@knoxroadtripper) reported fromClinton, Tennessee
@ChasebonnieR @xfinitymobile Had Xfinity mobile for several years now. No problems. Moving to this plan saved us quite a bit of money.
- Erin Hatfield (@erininknox) reported fromKnoxville, Tennessee
So @WOW_WAY, good job at doing nothing to promote customer loyalty. What’s up @comcast
- chris strain (@SonaSolas) reported fromKnoxville, Tennessee
@NASA can land a robot on Mars and get a clear signal back here on earth. @comcast can’t extend a line 258ft to my house..... hell they can’t even give me a straight answer on why. #nasacanihaveyourwifipassword
- VFL Jess 🍊 (@jessicamfox82) reported fromKnoxville, Tennessee
Xfinity vs ATT Internet? I’ve had @ATT for a long time, but I just got off the phone with the absolute most **** customer service ever, & they can’t send someone to my new place until next Thursday. Xfinity costs more, but I can go pick up my stuff and self install instantly. Go.
- Scott M. Brannan (@ScottMBrannan) reported fromKnoxville, Tennessee
Hey @Xfinity why is there a MMA replay instead of @BravesOnBally on my TV? Seriously? Am I the only one who’s dealing with this crap? Send help!
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Stacey TIME TO STOP PLAYING Johnson (@SfjFamily) reported
SORRY any one who happened to be listening to my stream like it does EVERY ******* DAY expensive *** @comcast CUTS OFF and AS IF THEY don't know what ******** they are doing.. I have been calling TODD 916-531-6779 for 3 MONTHS he doe not GIVE a ****
- A T (@AT37201772) reported
@comcastcares I need someone at a higher level of customer service to check on this problem with no show technicians and lack of updates about the time frame.
- steve smyser (@ssmyser66) reported
@EWoodhouse7 @Xfinity No masks needed, but make damn sure they slip those little bootie things on!
- oj’s bronco (@Tmeyer8015) reported
@ATTimpact Tech came out today to install and left a hole in my wall, muddy hand prints on the walls, muddy boot prints in the floor of a house that was just finished being built. Left and within 25 minutes, my service stopped working and no one can seem to figure why. About to call Comcast
- Squirrel_Speaker (@Squirrel_Walker) reported
Got to spend my day with several @Xfinity agents today, in person, via text, and over the phone. None of them helped the problem, and one pushed a rental modem on me after I said I didn't want it, I needed a tech, she refused, and threatened to shut off service, so FU @comcast
- Rachel Beth Ahrens (@RachelBeth99) reported
@ninjadustpub @DT2ComicsChat I've never seen it because I don't have Disney + and it's too much money, we already have three subscriptions and Xfinity right now, and that's already costing us a lot, we're below working class. But I want to because I love Scarlet Witch. It looks interesting.
- C305Los (@C305LOS) reported
welp.. comcast decided to **** on me stream cancelled due to internet being down.. have a appointment for tomorrow at 11am and will have 2 streams tomorrow! sorrys fams
- Myas fan (@FanMyas) reported
@NadeGrinds i need to call xfinity cuz there wifi is ******* **** rn @Xfinity t up
- Jon (@mathturbator) reported fromSan Francisco, California
Seriously, I have had to use my neighbor’s @Xfinity service just to send this message. Fix your service.
- Elven (@Elvencloud) reported
@EvilToaster @Suddenlink Comcast once gave me a list of illegal activities I could be doing with my upload amount per month while I was on the phone with them.I cancelled after that. **** internet companies man.
