[SOLVED] Camera Error Code 0xa00f4244 in Windows 10/11 - Driver Easy (2024)

If you can’t turn on your webcam or camera successfully and get an error message saying “We can’t find your camera” in Windows 10, and the error code is 0xA00F4244, the cause might be antivirus software that’s blocking the webcam or camera, or the problematic camera drivers. To resolve the problem, you can try solutions in this post.

Solution 1: Make sure the camera app is turned on

Follow these steps:

Windows 10

1. Press Win+I (Windows key and Ikey) at the same time to open Settings Window.
2. Click Privacy.

3. Click Camera in the left pane. If it is off, turn it on.

Windows 11

1. Press the Windows key and Isimultaneously to open the Settings Window.
2. Select Privacy & security on the left panel, then click Camera under the App permission on the right.
   
3. Check if Camera access is toggled on.
   

Solution 2: Check for antivirus software

You can disable the antivirus software temporarily and see if the camera works. If it works, the problem is caused by the antivirus software. If you don’t want to disable it or turn it off, in the antivirus software, you can check if there are settings related to blocking access or permission to use the camera. If yes, change the settings.

Solution 3:Check forcamera drivers

The camera cannot work properly if there is a problem with the camera driver. In many cases, updating the driver would resolve the problem. But before that, ensurethat your camera can workwith the system version. To checkthis, follow these steps.

The screenshots shown below are from Windows 10, but the solutions apply to other versions of Windows.

1. Go to Device Manager.
2. Expand the category of Imaging devices. Mostly, the camera device can befound underthis category. Right-click on the name of your camera, and then select Properties.
Note that in Windows 10, some cameras/webcams may show up under “Sound, video and game controllers”). So if you don’t find your camera under Imaging devices, find it under “Sound, video and game controllers”.

If you don’t evenseeyour camera show up in Device Manager, for an external camera, try to plug it into another port. For an integrated camera, update the motherboard drivers.

3. Go tothe Driver tab and click Driver Details.

4. In the Driver File Details dialog box, look fora file name that includes stream.sys. If you find the file there, your camera was designed before Windows 7. In this case, you are required to replace it with a newer camera.

If you don’t find the stream.sysfile, update the camera drivers.

The steps above may resolve the problem, but if they don’t, try to update the camera drivers. If you’re not confident playing around with drivers manually,you can do it automatically withDriver Easy.

Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing.

You can update your drivers automatically with either the FREE or the Pro version of Driver Easy. But with the Pro version it takes just 2 clicks (and you get full support and a 30-day money back guarantee):

1)Downloadand install Driver Easy.

2) Run Driver Easy and clickthe Scan Nowbutton. Driver Easywill then scan your computer and detect any problem drivers.

3) Click theUpdatebutton next to the camera driver to automatically download and install the correct version of this driver(you can do this with the FREE version). Or clickUpdateAllto automatically download and install the correct version ofallthe drivers that are missing or out of date on your system (this requires thePro version – you’ll be prompted to upgrade when you click Update All).

The Pro version of Driver Easycomes with full technical support.
If you need assistance, please contactDriver Easy’s support teamatsupport@drivereasy.com.

Hopefully you find this article helpful. If you have any questions, ideas or suggestions, feel free to leave a comment below.