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The latest reports from users having issues in Detroit come from postal codes 48235, 48219, 48207, 48202, 48221, 48201, 48227 and 48234.
WOW (formerly known as WideOpenWest Networks) is the sixth largest cable operator in the United States. The company offers landline telephone, Cable Television, and broadband Internet services.
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In the last three months, how would you rate WOW (WideOpenWest Networks)?
2.34 out of 5 11,355 ratings
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Problems in the last 24 hours in Detroit, Michigan
The chart below shows the number of WOW (WideOpenWest Networks) reports we have received in the last 24 hours from users in Detroit and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at WOW (WideOpenWest Networks). Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by WOW (WideOpenWest Networks) users through our website.
Internet (78%)
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Wi-fi (8%)
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Total Blackout (7%)
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TV (4%)
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E-mail (2%)
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Phone (1%)
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Live Outage Map Near Detroit, Wayne County, Michigan
The most recent WOW (WideOpenWest Networks) outage reports came from the following cities:Detroit, Hamtramck, Southfield, Grosse Pointe, Madison Heights, Dearborn, Warren, Royal Oak, Oak Park, Allen Park, Riverview, Ferndale, Dearborn Heights, Taylor and Huntington Woods.
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| City | Problem Type | Report Time |
|---|---|---|
 Detroit | Internet | |
| Detroit | Total Blackout | |
| Hamtramck | Internet | |
| Detroit | Internet | |
| Detroit | Internet | |
| Southfield | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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WOW (WideOpenWest Networks) Issues Reports Near Detroit, Michigan
Latest outage, problems and issue reports in Detroit and nearby locations:
- Allan Sareini (@alsareini) reported fromDearborn, Michigan
@WOW_WAY absolutely horrible #CustomerService experience stop outsourcing to India they can’t understand a single word we’re saying
- Steve Schroeder (@Autotrix24) reported fromCity of Saint Clair Shores, Michigan
@WOW_WAY @WOWCare WOW, WHAT CRAPPY CUSTOMER SERVICE! JUST SPENT OVER AN HOUR ON HOLD TWO AGAIN FIND OUT WHY MY BILL KEEPS RISING!!🤬🤬🤬 #012021705@Xfinity help me out please!🤔
- 🆘Bill Cole 🆘 (@grumpybozo) reported fromEastpointe, Michigan
@WOWCare in case you need another data point: WOW Business account down in 48021.
- ShelBTee (@ShelBTee) reported fromDearborn, Michigan
@WOWCare shut off internet in the middle of my stream 😭fix the outage there's no reason you can't provide service in the MIDDLE OF THE WEEK
- Ray Bilyk (@RayBilyk) reported fromSouthgate, Michigan
@WOWCare Is there an Internet outage in Southgate, Michigan (48195)?
- Randy (@Randy161657) reported fromTaylor, Michigan
@WOW_WAY If you truly believed in customer service your offices wouldn’t be closed for an hour for lunch, there would always be somebody there to take care of customers.
- Gino (@Gee_Dogg_24) reported fromRoyal Oak, Michigan
3rd time waiting and having a no call no show for a tech @WOWCare called back talked to customer care for over 10 minutes only to be transferred and have to explain everything again cause the new person had no info passed on to her... great job 👍🏻 wow
- Alexandria Kristine (@rybitchin) reported fromFerndale, Michigan
@WOW_WAY STILL no updates regarding when service will be fully restored in SE Michigan. My internet has gone out at least five times in the last hour alone. When will your "engineers" have this resolved? It has almost been a week now.
- Amy Avery (@AmyAvery04) reported fromFerndale, Michigan
@WOWCare outage and/or slow loading in 48220?
- Matt Gee (@Mattgoet) reported fromRoyal Oak, Michigan
@WOW_WAY trying to be a new customer but already having issues... still waiting for a customer rep after 11 mins. Wrong date was inputted and email never received.
- mdy (@StickyFlapJack) reported fromFerndale, Michigan
@JohnNiyo @WOWCare Been experiencing dropouts every hour since the Wednesday morning outage. There’s a huge thread on the Ferndale Forum on FB.
- Shelbiiiiiiie (@shelbiiiiiiie) reported fromDearborn, Michigan
@WOWCare haven't had internet since yesterday! With everyone being required to work from home, this is a problem!!!
- scott (@scottyboyfloyd) reported fromDetroit, Michigan
It's 2019 and no online chat support from @WOW_WAY 🤔🤔🤔
- Dennis Hartson (@Dennishartson) reported fromWarren, Michigan
@WOWCare Yes I had the same issue tonight. So frustrating.
- Mike Yaks (@Mike_Jaks) reported fromCity of Saint Clair Shores, Michigan
The only thing worse than a WOW! Internet outage is having @WOWCare internet. Like my 6mb/sec download speed wasn't bad enough. Smh.
- Mike Bates (@ristrettomike) reported fromMadison Heights, Michigan
@WOWCare had significantly reduced speeds for well over 24 hours at this point with support unable to diagnose the problem “we have no estimate of when we’ll be able to deliver the rated speeds” - really not okay for how much folks pay for ostensibly fast internet.
- Collie Momma (@colliemomma) reported fromCity of Saint Clair Shores, Michigan
Check out my Speedtest results! 27.5 Mbps down and 5.4 Mbps up. Supposed to be 60Mbps. Thanks for the increase in my bill but not the promised increase in speed.@WOW_WAY @WOWCare
- kyle kulesza (@Kylesza) reported fromFerndale, Michigan
@WOWCare internet in Ferndale consistently goes down for 30 seconds - 5 minutes. Customer support chat not helping. Thanks for the 3 dollars back!
- Carebear (@carebearmommy75) reported fromCity of Saint Clair Shores, Michigan
@WOW_WAY you raise my bill 10 bucks this month. Now your out. So you charge me more and give crappy service. Now your acting like @comcast.🤬🤬🤬🤬
- Grunkle Pantera (@HigherTodd) reported fromMelvindale, Michigan
He didn't even give me a price.Just babbled some nonsense after I told him how much @WOWCare sucks for making me hold 41 minutes.Waste of time and resources.Oh well, back to baseball...Rusty Staub grounds out and Leflore takes 3rd.Jason Thompson at bat...
WOW (WideOpenWest Networks) Issues Reports
Latest outage, problems and issue reports in social media:
- Delilah Ruch (@phunl8y) reported
@WOWCare what the heck is going on?! Internet crashed, your site is down, all numbers are either busy or no answer then hang up! People rely on you for their livelihood!
- Jasper8282 (@Jasper8282) reported
@WOWCare is WOW down in Michigan? Site is down and the support number is busy immediately. 48038 ZIP
- Derek ಠ_ಠ (@derekgottlieb) reported
@WOWCare Looks like a pretty significant outage since the support website is throwing 502 bad gateway errors and local support number is down.
- SERIOUSsarah (@SsarahSeriou) reported
@WOWCare hi, do you have an eta on the service outage will be repaired in Columbus, GA?
- Patricia Sanchez Lee (@iPattieTN) reported
@WOWCare What is the status of internet service in west Knoxville? And when will it be back on?
- sawe161820 (@Crystal92378516) reported
@WOWCare Why are your phone lines busy? Our whole county has lost internet? I have people calling me from offices asking if my home internet is down which it is by the way.
- Chawklet Thundah (Not Your Token Black Fren) (@ChawkletThundah) reported
@BobSavi9 @WOW_WAY @WOWCare Down here in AL. This is nuts.
- Her. (@issablkceo) reported
@WOWCare Ayo, I WFH for both jobs and right now I’m losing money. Is there an outage? I can’t even get through to y’all. Let alone, sign into my account.
- Travis Benedict (@tbenedict76) reported
@WOWCare Is there an outage in West Knoxville? My internet dropped right at noon.
- Lisa J Michels (@nurseways) reported fromDunedin, Florida
@WOWCare what is going on. Internet down, again. Unable to contact customer service
