WOW (WideOpenWest Networks) Outage Report (2024)

WOW (WideOpenWest Networks) Outage Report (1)

Why is my WOW (WideOpenWest Networks) service not working?

No problems detected

If you are having issues, please submit a report below.

WOW (formerly known as WideOpenWest Networks) is the sixth largest cable operator in the United States. The company offers landline telephone, Cable Television, and broadband Internet services.

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What isn't working?

Please let us know what issue you are experiencing with WOW (WideOpenWest Networks):

Thank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!


In the last three months, how would you rate WOW (WideOpenWest Networks)?

2.34 out of 5 11,355 ratings

Thank you!

Problems in the last 24 hours

The graph below depicts the number of WOW (WideOpenWest Networks) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

WOW (WideOpenWest Networks) Outage Report (9)

At the moment, we haven't detected any problems at WOW (WideOpenWest Networks). Are you experiencing issues or an outage? Leave a message in the comments section!

Will WOW (WideOpenWest Networks) compensate me for the outage?

The recent WOW (WideOpenWest Networks) outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with WOW (WideOpenWest Networks) if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, WOW (WideOpenWest Networks) has occasionally given some customers credits and other forms of payment.

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Most Reported Problems

The following are the most recent problems reported by WOW (WideOpenWest Networks) users through our website.

  1. WOW (WideOpenWest Networks) Outage Report (10)

    Internet (78%)

  2. WOW (WideOpenWest Networks) Outage Report (11)

    Wi-fi (8%)

  3. WOW (WideOpenWest Networks) Outage Report (12)

    Total Blackout (7%)

  4. WOW (WideOpenWest Networks) Outage Report (13)

    TV (4%)

  5. WOW (WideOpenWest Networks) Outage Report (14)

    E-mail (2%)

  6. WOW (WideOpenWest Networks) Outage Report (15)

    Phone (1%)

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Live Outage Map

The most recent WOW (WideOpenWest Networks) outage reports came from the following cities:Pontiac, Moody, Sterling Heights, Ypsilanti, Detroit, Rochester Hills, Montgomery, Hamtramck, Hope Hull, Atlanta, North Port, Chicago, Clinton Township, Southfield and Snellville.

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CityProblem TypeReport Time
WOW (WideOpenWest Networks) Outage Report (16)Rochester HillsInternet
WOW (WideOpenWest Networks) Outage Report (17)PontiacInternet
WOW (WideOpenWest Networks) Outage Report (18)MoodyInternet
WOW (WideOpenWest Networks) Outage Report (19)Sterling HeightsInternet
WOW (WideOpenWest Networks) Outage Report (20)YpsilantiInternet
WOW (WideOpenWest Networks) Outage Report (21)DetroitInternet
Full Outage Map

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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

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WOW (WideOpenWest Networks) Issues Reports

Latest outage, problems and issue reports in social media:

  • WOW (WideOpenWest Networks) Outage Report (23)Delilah Ruch (@phunl8y) reported

    @WOWCare what the heck is going on?! Internet crashed, your site is down, all numbers are either busy or no answer then hang up! People rely on you for their livelihood!

  • WOW (WideOpenWest Networks) Outage Report (24)Jasper8282 (@Jasper8282) reported

    @WOWCare is WOW down in Michigan? Site is down and the support number is busy immediately. 48038 ZIP

  • WOW (WideOpenWest Networks) Outage Report (25)Derek ಠ_ಠ (@derekgottlieb) reported

    @WOWCare Looks like a pretty significant outage since the support website is throwing 502 bad gateway errors and local support number is down.

  • WOW (WideOpenWest Networks) Outage Report (26)SERIOUSsarah (@SsarahSeriou) reported

    @WOWCare hi, do you have an eta on the service outage will be repaired in Columbus, GA?

  • WOW (WideOpenWest Networks) Outage Report (27)Patricia Sanchez Lee (@iPattieTN) reported

    @WOWCare What is the status of internet service in west Knoxville? And when will it be back on?

  • WOW (WideOpenWest Networks) Outage Report (28)sawe161820 (@Crystal92378516) reported

    @WOWCare Why are your phone lines busy? Our whole county has lost internet? I have people calling me from offices asking if my home internet is down which it is by the way.

  • WOW (WideOpenWest Networks) Outage Report (29)Chawklet Thundah (Not Your Token Black Fren) (@ChawkletThundah) reported

    @BobSavi9 @WOW_WAY @WOWCare Down here in AL. This is nuts.

  • WOW (WideOpenWest Networks) Outage Report (30)Her. (@issablkceo) reported

    @WOWCare Ayo, I WFH for both jobs and right now I’m losing money. Is there an outage? I can’t even get through to y’all. Let alone, sign into my account.

  • WOW (WideOpenWest Networks) Outage Report (31)Travis Benedict (@tbenedict76) reported

    @WOWCare Is there an outage in West Knoxville? My internet dropped right at noon.

  • WOW (WideOpenWest Networks) Outage Report (32)Lisa J Michels (@nurseways) reported fromDunedin, Florida

    @WOWCare what is going on. Internet down, again. Unable to contact customer service

  • WOW (WideOpenWest Networks) Outage Report (33)uh-joi (@ajoious) reported

    @triciafletche18 @WOWCare It seems to be a national issue according to other tweets I’m seeing

  • WOW (WideOpenWest Networks) Outage Report (34)Gavin (@TheActualOoki) reported

    @WOWCare is there an issue with the service in Panama City, FL?

  • WOW (WideOpenWest Networks) Outage Report (35)Roman O. (@DevonFromShire) reported

    @WOW_WAY the Internet in the 48185 zip code in Michigan went down, like 2 hours after it did for many other areas. Is there a reason for it?

  • WOW (WideOpenWest Networks) Outage Report (36)BobbySSC (@ssc_bobby) reported

    Looks like the entire @WOWCare network has crapped out.

  • WOW (WideOpenWest Networks) Outage Report (37)Sarah (@VioletsMommy417) reported

    Wtf wow what’s going on why is my wifi not working ur website down and phone number is busy I NEED TO KNOW I’m in Michigan wtf I have a whole@*** job I’m trying to do! @WOWCare

  • WOW (WideOpenWest Networks) Outage Report (38)Mary Wynne Kling (@MaryWynneKling) reported

    @WOWCare my internet is down. And so is your website. So I can’t even report that my internet is out. Well played.

  • WOW (WideOpenWest Networks) Outage Report (39)kayteebug 🐞 (@kaytlynr_) reported

    What’s going on @WOWCare , why my internet down and I can’t even contact y’all ? No website working , phones not working & I JUST paid a bill …. 🫠

  • WOW (WideOpenWest Networks) Outage Report (40)Me...just Me (@mellem30) reported

    @WOWCare Is there any timeline for the fiber cut affecting Michigan to be repaired, and service to be restored?

  • WOW (WideOpenWest Networks) Outage Report (41)Matthew Ellison (@mattellerson1) reported

    @WOWCare internet down again in Columbus, Ga - phone line to contact Wow just a busy signal - what is going on?

  • WOW (WideOpenWest Networks) Outage Report (42)Samuel Reid (@mcsamr) reported

    @WOWCare service outage right now in Augusta, GA. And your website appears to be down too.

  • WOW (WideOpenWest Networks) Outage Report (43)Jayyyyy120 (@Jayyyyy1201) reported

    @WOWCare My internet is out in St Petersburg, FL, your website is down and your phone lines aren’t working. What’s going on???

  • WOW (WideOpenWest Networks) Outage Report (44)Bob Smith (@Triathletebobsm) reported

    @WOWCare Services down in SE Mich. Website down. Customer Care phone line constant busy. Please post update on issue!

  • WOW (WideOpenWest Networks) Outage Report (45)Luumi (@Luuminator) reported

    Sweet the internet is out. I try to call my ISP and only get a busy signal and their website is also down @WOWCare

  • WOW (WideOpenWest Networks) Outage Report (46)Ashleigh✌🏻 (@ashleighliz) reported

    @WOWCare 48849 no internet - calling your phone# doesn’t go through and your website is down. Any ETA?

  • WOW (WideOpenWest Networks) Outage Report (47)Cam Wiehe (@cam_wiehe) reported

    @throwbackgamer1 @TroyM906 @WOW_WAY In Madison as well. Had trouble yesterday but full outage today. No updates

  • WOW (WideOpenWest Networks) Outage Report (48)Scotoreth (@scotoreth) reported

    Hey @WOWCare your service is down for my friend in Montgomery, Alabama. What's up with that? The residential site is giving a 502 error - Bad Gateway so she can't get to support

  • WOW (WideOpenWest Networks) Outage Report (49)Grace Byrd Morris 🍸 (@wardamneagle) reported

    @WOWCare hello? Anyone home? Need some internet service over here. K. Thanks!

  • WOW (WideOpenWest Networks) Outage Report (50)Jennifer Kadrioski (@jennkadrioski) reported

    @WOWCare Any updates on when internet will be up? Has been down in Shelby Twp MI 48317.

  • WOW (WideOpenWest Networks) Outage Report (51)Missy (@biigmurkio) reported

    @WOWCare @WOW_WAY is there an ETA on when the internet will be back up in Georgia? It’s appalling that there hasn’t been any announcement about the outage across the nation.

  • WOW (WideOpenWest Networks) Outage Report (52)David Kogowski (@kog24k) reported

    @DnorValorant @WOWCare I tried calling but get nothing but busy signal and all their websites are down. @wowcare

WOW (WideOpenWest Networks) Outage Report (2024)

FAQs

Is WOW having issues right now? ›

Maintenance & Outages. There are no service alerts in your area at this time.

How to report a WOW cable outage? ›

Welcome! WOW! Care provides details on current service outages. If you need support, call 1-866-496-9669 for residential or 1-855-940-4969 for business.

Why isn't my WOW wifi working? ›

If you're using a wireless connection, optimize your internet connection to rule out a connection issue. Update your drivers to resolve any compatibility issues. Release and renew your IP and flush your DNS to resolve any network conflicts. Try closing background applications to resolve any software conflicts.

What happened to WoW Internet? ›

PRINCETON, N.J. – November 1, 2021 – Astound Broadband (Astound), the sixth largest U.S. cable operator in the United States that operates leading regional providers RCN, Grande, Wave, and enTouch has completed the acquisition of the broadband systems of WideOpenWest, Inc. (WOW!)

Why is WoW not working? ›

Common Problems

Update your drivers to resolve any compatibility issues. Reset your in-game options to resolve crashing and performance problems. Update or temporarily uninstall any security programs, which may mistakenly identify the login module as a security threat.

How long are WoW servers down for? ›

The servers are restarted and are generally available again within 15 minutes. This typically occurs at 5am Pacific Time for US servers, and 2pm Pacific time for Oceanic. Realm Maintenance. The realms are brought down for up to 6 hours, usually commencing at 5am Pacific Time for US and Oceanic realms.

Why is my cable service not working? ›

Cable outages can happen for many reasons. ISP failures, hacking, faulty hardware, failing software, user error, poor network equipment, and local disruptions to service are all culprits that can prevent the end-user from accessing their cable connection. Not all cable outages can be addressed by the consumer.

How do you reset the WOW cable signal? ›

Press the recessed reset button on the back of the modem with a pen tip or other pointed non-metallic object. Once the online light is on solid, you should have connectivity again.

How to reboot wow internet? ›

If the lights do not go off when unplugging the modem, your modem has a battery back up, you will need to press the reset button on the back of the modem for 5 seconds. Do not hold the "Reset" button for longer than 5 seconds as it can drop wireless settings.

Why is Wi-Fi not working suddenly? ›

If your Wi-Fi unexpectedly stops working, it could just be a temporary system irregularity. Try rebooting your modem and router as well as your device.

Why is Wi-Fi not coming on? ›

If you can't connect using different devices, the problem is probably caused by your router or ISP. If your WiFi does work on other devices, try restarting the device that can't connect. If that doesn't fix it, try turning off airplane mode, turning off any VPNs, and turning off any anti-virus programs.

What is the customer service number for WoW Cable? ›

What's going on with WOW servers today? ›

User reports indicate no current problems at World of Warcraft.

Why is WoW so laggy right now? ›

In general, there are two groups of causes for wow lag: hardware configuration and network link. Think of the game's data transmission as a marathon round journey.

How to check WoW server status? ›

Check the status of your World of Warcraft realm on the Realm Status page. Check the community forum for your realm to see if other players are seeing the same issue. You can find the full realm list under the Realms section at the bottom of the World of Warcraft Forum homepage.

Why is WoW glitching? ›

Lag and disconnections are often caused by outdated or broken addons. If you use any addons, do the following: Update any addons that you use. Try disabling all of your addons.

Why is WoW shutdown? ›

Millions of Chinese gamers have lost access to World of Warcraft after a furious dispute between U.S. title owner Activision Blizzard and NetEase, its longtime local partner in the world's biggest gaming market.

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