Why is my WOW (WideOpenWest Networks) service not working?
No problems detected
If you are having issues, please submit a report below.
WOW (formerly known as WideOpenWest Networks) is the sixth largest cable operator in the United States. The company offers landline telephone, Cable Television, and broadband Internet services.
Full Outage Map
Advertisement
What isn't working?
Please let us know what issue you are experiencing with WOW (WideOpenWest Networks):
Thank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate WOW (WideOpenWest Networks)?
2.34 out of 5 11,355 ratings
Thank you!
Problems in the last 24 hours
The graph below depicts the number of WOW (WideOpenWest Networks) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at WOW (WideOpenWest Networks). Are you experiencing issues or an outage? Leave a message in the comments section!
Will WOW (WideOpenWest Networks) compensate me for the outage?
The recent WOW (WideOpenWest Networks) outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with WOW (WideOpenWest Networks) if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, WOW (WideOpenWest Networks) has occasionally given some customers credits and other forms of payment.
Advertisement
Most Reported Problems
The following are the most recent problems reported by WOW (WideOpenWest Networks) users through our website.
-
Internet (78%)
-
Wi-fi (8%)
-
Total Blackout (7%)
-
TV (4%)
-
E-mail (2%)
-
Phone (1%)
Advertisement
Live Outage Map
The most recent WOW (WideOpenWest Networks) outage reports came from the following cities:Pontiac, Moody, Sterling Heights, Ypsilanti, Detroit, Rochester Hills, Montgomery, Hamtramck, Hope Hull, Atlanta, North Port, Chicago, Clinton Township, Southfield and Snellville.
Loading map, please wait...
City | Problem Type | Report Time |
---|---|---|
Rochester Hills | Internet | |
Pontiac | Internet | |
Moody | Internet | |
Sterling Heights | Internet | |
Ypsilanti | Internet | |
Detroit | Internet |
Advertisement
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Advertisement
WOW (WideOpenWest Networks) Issues Reports
Latest outage, problems and issue reports in social media:
- Delilah Ruch (@phunl8y) reported
@WOWCare what the heck is going on?! Internet crashed, your site is down, all numbers are either busy or no answer then hang up! People rely on you for their livelihood!
- Jasper8282 (@Jasper8282) reported
@WOWCare is WOW down in Michigan? Site is down and the support number is busy immediately. 48038 ZIP
- Derek ಠ_ಠ (@derekgottlieb) reported
@WOWCare Looks like a pretty significant outage since the support website is throwing 502 bad gateway errors and local support number is down.
- SERIOUSsarah (@SsarahSeriou) reported
@WOWCare hi, do you have an eta on the service outage will be repaired in Columbus, GA?
- Patricia Sanchez Lee (@iPattieTN) reported
@WOWCare What is the status of internet service in west Knoxville? And when will it be back on?
- sawe161820 (@Crystal92378516) reported
@WOWCare Why are your phone lines busy? Our whole county has lost internet? I have people calling me from offices asking if my home internet is down which it is by the way.
- Chawklet Thundah (Not Your Token Black Fren) (@ChawkletThundah) reported
@BobSavi9 @WOW_WAY @WOWCare Down here in AL. This is nuts.
- Her. (@issablkceo) reported
@WOWCare Ayo, I WFH for both jobs and right now I’m losing money. Is there an outage? I can’t even get through to y’all. Let alone, sign into my account.
- Travis Benedict (@tbenedict76) reported
@WOWCare Is there an outage in West Knoxville? My internet dropped right at noon.
- Lisa J Michels (@nurseways) reported fromDunedin, Florida
@WOWCare what is going on. Internet down, again. Unable to contact customer service
- uh-joi (@ajoious) reported
@triciafletche18 @WOWCare It seems to be a national issue according to other tweets I’m seeing
- Gavin (@TheActualOoki) reported
@WOWCare is there an issue with the service in Panama City, FL?
- Roman O. (@DevonFromShire) reported
@WOW_WAY the Internet in the 48185 zip code in Michigan went down, like 2 hours after it did for many other areas. Is there a reason for it?
- BobbySSC (@ssc_bobby) reported
Looks like the entire @WOWCare network has crapped out.
- Sarah (@VioletsMommy417) reported
Wtf wow what’s going on why is my wifi not working ur website down and phone number is busy I NEED TO KNOW I’m in Michigan wtf I have a whole@*** job I’m trying to do! @WOWCare
- Mary Wynne Kling (@MaryWynneKling) reported
@WOWCare my internet is down. And so is your website. So I can’t even report that my internet is out. Well played.
- kayteebug 🐞 (@kaytlynr_) reported
What’s going on @WOWCare , why my internet down and I can’t even contact y’all ? No website working , phones not working & I JUST paid a bill …. 🫠
- Me...just Me (@mellem30) reported
@WOWCare Is there any timeline for the fiber cut affecting Michigan to be repaired, and service to be restored?
- Matthew Ellison (@mattellerson1) reported
@WOWCare internet down again in Columbus, Ga - phone line to contact Wow just a busy signal - what is going on?
- Samuel Reid (@mcsamr) reported
@WOWCare service outage right now in Augusta, GA. And your website appears to be down too.
- Jayyyyy120 (@Jayyyyy1201) reported
@WOWCare My internet is out in St Petersburg, FL, your website is down and your phone lines aren’t working. What’s going on???
- Bob Smith (@Triathletebobsm) reported
@WOWCare Services down in SE Mich. Website down. Customer Care phone line constant busy. Please post update on issue!
- Luumi (@Luuminator) reported
Sweet the internet is out. I try to call my ISP and only get a busy signal and their website is also down @WOWCare
- Ashleigh✌🏻 (@ashleighliz) reported
@WOWCare 48849 no internet - calling your phone# doesn’t go through and your website is down. Any ETA?
- Cam Wiehe (@cam_wiehe) reported
@throwbackgamer1 @TroyM906 @WOW_WAY In Madison as well. Had trouble yesterday but full outage today. No updates
- Scotoreth (@scotoreth) reported
Hey @WOWCare your service is down for my friend in Montgomery, Alabama. What's up with that? The residential site is giving a 502 error - Bad Gateway so she can't get to support
- Grace Byrd Morris 🍸 (@wardamneagle) reported
@WOWCare hello? Anyone home? Need some internet service over here. K. Thanks!
- Jennifer Kadrioski (@jennkadrioski) reported
@WOWCare Any updates on when internet will be up? Has been down in Shelby Twp MI 48317.
- Missy (@biigmurkio) reported
@WOWCare @WOW_WAY is there an ETA on when the internet will be back up in Georgia? It’s appalling that there hasn’t been any announcement about the outage across the nation.
- David Kogowski (@kog24k) reported
@DnorValorant @WOWCare I tried calling but get nothing but busy signal and all their websites are down. @wowcare