WOW (WideOpenWest Networks) Outage in Detroit, Michigan (2024)

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The latest reports from users having issues in Detroit come from postal codes 48235, 48219, 48207, 48202, 48221, 48201, 48227 and 48234.

WOW (formerly known as WideOpenWest Networks) is the sixth largest cable operator in the United States. The company offers landline telephone, Cable Television, and broadband Internet services.

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What isn't working?

Please let us know what issue you are experiencing with WOW (WideOpenWest Networks):

E-mail
Internet
Total Blackout
Wi-fi
TV
Phone

Thank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!

In the last three months, how would you rate WOW (WideOpenWest Networks)?

2.34 out of 5 11,355 ratings

Thank you!

Problems in the last 24 hours in Detroit, Michigan

The chart below shows the number of WOW (WideOpenWest Networks) reports we have received in the last 24 hours from users in Detroit and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at WOW (WideOpenWest Networks). Are you experiencing issues or an outage? Leave a message in the comments section!

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Most Reported Problems

The following are the most recent problems reported by WOW (WideOpenWest Networks) users through our website.

Internet (78%)
Wi-fi (8%)
Total Blackout (7%)
TV (4%)
E-mail (2%)
Phone (1%)

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Live Outage Map Near Detroit, Wayne County, Michigan

The most recent WOW (WideOpenWest Networks) outage reports came from the following cities:Detroit, Hamtramck, Southfield, Grosse Pointe, Madison Heights, Dearborn, Warren, Royal Oak, Oak Park, Allen Park, Riverview, Ferndale, Dearborn Heights, Taylor and Huntington Woods.

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City	Problem Type	Report Time
Detroit	Internet	15 hours ago
Detroit	Total Blackout	20 hours ago
Hamtramck	Internet	21 hours ago
Detroit	Internet	22 hours ago
Detroit	Internet	23 hours ago
Southfield	Internet	yesterday

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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

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WOW (WideOpenWest Networks) Issues Reports Near Detroit, Michigan

Latest outage, problems and issue reports in Detroit and nearby locations:

Allan Sareini (@alsareini) reported 5 minutes agofromDearborn, Michigan
@WOW_WAY absolutely horrible #CustomerService experience stop outsourcing to India they can’t understand a single word we’re saying
Steve Schroeder (@Autotrix24) reported 7 minutes agofromCity of Saint Clair Shores, Michigan
@WOW_WAY @WOWCare WOW, WHAT CRAPPY CUSTOMER SERVICE! JUST SPENT OVER AN HOUR ON HOLD TWO AGAIN FIND OUT WHY MY BILL KEEPS RISING!!🤬🤬🤬 #012021705@Xfinity help me out please!🤔
🆘Bill Cole 🆘 (@grumpybozo) reported 14 minutes agofromEastpointe, Michigan
@WOWCare in case you need another data point: WOW Business account down in 48021.
ShelBTee (@ShelBTee) reported 16 minutes agofromDearborn, Michigan
@WOWCare shut off internet in the middle of my stream 😭fix the outage there's no reason you can't provide service in the MIDDLE OF THE WEEK
Ray Bilyk (@RayBilyk) reported 17 minutes agofromSouthgate, Michigan
@WOWCare Is there an Internet outage in Southgate, Michigan (48195)?
Randy (@Randy161657) reported 18 minutes agofromTaylor, Michigan
@WOW_WAY If you truly believed in customer service your offices wouldn’t be closed for an hour for lunch, there would always be somebody there to take care of customers.
Gino (@Gee_Dogg_24) reported 20 minutes agofromRoyal Oak, Michigan
3rd time waiting and having a no call no show for a tech @WOWCare called back talked to customer care for over 10 minutes only to be transferred and have to explain everything again cause the new person had no info passed on to her... great job 👍🏻 wow
Alexandria Kristine (@rybitchin) reported 22 minutes agofromFerndale, Michigan
@WOW_WAY STILL no updates regarding when service will be fully restored in SE Michigan. My internet has gone out at least five times in the last hour alone. When will your "engineers" have this resolved? It has almost been a week now.
Amy Avery (@AmyAvery04) reported 31 minutes agofromFerndale, Michigan
@WOWCare outage and/or slow loading in 48220?
Matt Gee (@Mattgoet) reported 31 minutes agofromRoyal Oak, Michigan
@WOW_WAY trying to be a new customer but already having issues... still waiting for a customer rep after 11 mins. Wrong date was inputted and email never received.
mdy (@StickyFlapJack) reported 33 minutes agofromFerndale, Michigan
@JohnNiyo @WOWCare Been experiencing dropouts every hour since the Wednesday morning outage. There’s a huge thread on the Ferndale Forum on FB.
Shelbiiiiiiie (@shelbiiiiiiie) reported 33 minutes agofromDearborn, Michigan
@WOWCare haven't had internet since yesterday! With everyone being required to work from home, this is a problem!!!
scott (@scottyboyfloyd) reported 36 minutes agofromDetroit, Michigan
It's 2019 and no online chat support from @WOW_WAY 🤔🤔🤔
Dennis Hartson (@Dennishartson) reported 36 minutes agofromWarren, Michigan
@WOWCare Yes I had the same issue tonight. So frustrating.
Mike Yaks (@Mike_Jaks) reported 40 minutes agofromCity of Saint Clair Shores, Michigan
The only thing worse than a WOW! Internet outage is having @WOWCare internet. Like my 6mb/sec download speed wasn't bad enough. Smh.
Mike Bates (@ristrettomike) reported 40 minutes agofromMadison Heights, Michigan
@WOWCare had significantly reduced speeds for well over 24 hours at this point with support unable to diagnose the problem “we have no estimate of when we’ll be able to deliver the rated speeds” - really not okay for how much folks pay for ostensibly fast internet.
Collie Momma (@colliemomma) reported 45 minutes agofromCity of Saint Clair Shores, Michigan
Check out my Speedtest results! 27.5 Mbps down and 5.4 Mbps up. Supposed to be 60Mbps. Thanks for the increase in my bill but not the promised increase in speed.@WOW_WAY @WOWCare
kyle kulesza (@Kylesza) reported 45 minutes agofromFerndale, Michigan
@WOWCare internet in Ferndale consistently goes down for 30 seconds - 5 minutes. Customer support chat not helping. Thanks for the 3 dollars back!
Carebear (@carebearmommy75) reported 47 minutes agofromCity of Saint Clair Shores, Michigan
@WOW_WAY you raise my bill 10 bucks this month. Now your out. So you charge me more and give crappy service. Now your acting like @comcast.🤬🤬🤬🤬
Grunkle Pantera (@HigherTodd) reported 56 minutes agofromMelvindale, Michigan
He didn't even give me a price.Just babbled some nonsense after I told him how much @WOWCare sucks for making me hold 41 minutes.Waste of time and resources.Oh well, back to baseball...Rusty Staub grounds out and Leflore takes 3rd.Jason Thompson at bat...

WOW (WideOpenWest Networks) Issues Reports

Latest outage, problems and issue reports in social media:

Delilah Ruch (@phunl8y) reported 6 minutes ago
@WOWCare what the heck is going on?! Internet crashed, your site is down, all numbers are either busy or no answer then hang up! People rely on you for their livelihood!
Jasper8282 (@Jasper8282) reported 7 minutes ago
@WOWCare is WOW down in Michigan? Site is down and the support number is busy immediately. 48038 ZIP
Derek ಠ_ಠ (@derekgottlieb) reported 9 minutes ago
@WOWCare Looks like a pretty significant outage since the support website is throwing 502 bad gateway errors and local support number is down.
SERIOUSsarah (@SsarahSeriou) reported 10 minutes ago
@WOWCare hi, do you have an eta on the service outage will be repaired in Columbus, GA?
Patricia Sanchez Lee (@iPattieTN) reported 11 minutes ago
@WOWCare What is the status of internet service in west Knoxville? And when will it be back on?
sawe161820 (@Crystal92378516) reported 13 minutes ago
@WOWCare Why are your phone lines busy? Our whole county has lost internet? I have people calling me from offices asking if my home internet is down which it is by the way.
Chawklet Thundah (Not Your Token Black Fren) (@ChawkletThundah) reported 17 minutes ago
@BobSavi9 @WOW_WAY @WOWCare Down here in AL. This is nuts.
Her. (@issablkceo) reported 19 minutes ago
@WOWCare Ayo, I WFH for both jobs and right now I’m losing money. Is there an outage? I can’t even get through to y’all. Let alone, sign into my account.
Travis Benedict (@tbenedict76) reported 20 minutes ago
@WOWCare Is there an outage in West Knoxville? My internet dropped right at noon.
Lisa J Michels (@nurseways) reported 20 minutes agofromDunedin, Florida
@WOWCare what is going on. Internet down, again. Unable to contact customer service

WOW (WideOpenWest Networks) Outage in Detroit, Michigan (2024)

FAQs

Is WOW having issues right now? ›

User reports indicate no current problems at WOW.

View Details ›

Why is my wow internet offline? ›

If there are no reported system-wide outages in your area, there may be a problem with your modem, computer, or router. Often, this glitch is temporary and can be fixed by rebooting. To reboot, unplug the power cord to your computer and modem. If your company's network has a router, unplug that as well.

Show Me More ›

What happened to WoW Internet? ›

WOW! will officially become Breezeline in a few weeks in Columbus and Cleveland, launching a string of changes to the internet, cable and phone service. Breezeline, based in Massachusetts, acquired WOW! in the two Ohio markets in September for $1.125 billion, after announcing the acquisition in early 2021.

Know More ›

Why wont my WOW modem connect to the Internet? ›

Press the recessed reset button on the back of the modem with a pen tip or other pointed non-metallic object. Once the online light is on solid, you should have connectivity again.

Keep Reading ›

Why is WOW not working? ›

Check your network configuration to find any issues with your firewall, router, or port settings. If you're using a VPN, try removing it. Disable any proxies that may interfere with the login module. Run a security scan to remove any viruses or malware infections.

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How long are WOW servers down for? ›

The servers are restarted and are generally available again within 15 minutes. This typically occurs at 5am Pacific Time for US servers, and 2pm Pacific time for Oceanic. Realm Maintenance. The realms are brought down for up to 6 hours, usually commencing at 5am Pacific Time for US and Oceanic realms.

Know More ›

Why did my internet suddenly go offline? ›

There could be a number of factors that affect your internet connection. First, and most likely, is issues with your equipment. Restarting your modem/router will often resolve the issue. Other reasons why your internet may keep going out include inadequate speeds, network congestion and inclement weather.

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How do I get my internet back online? ›

How to fix internet connection issues

Restarting your router or modem.
Checking hardware.
Checking network settings.
Advanced troubleshooting.
Contacting your Internet Service Provider.

Jun 16, 2023

Discover More ›

How to reboot WOW internet? ›

If your modem is not working and you need to restart the modem, turn off your computer, then unplug the power cord from the back of the modem, and plug the power cord back into the modem.

Learn More Now ›

Who bought out WideOpenWest? ›

PRINCETON, N.J. – November 1, 2021 – Astound Broadband (Astound), the sixth largest U.S. cable operator in the United States that operates leading regional providers RCN, Grande, Wave, and enTouch has completed the acquisition of the broadband systems of WideOpenWest, Inc.

Get More Info ›

Why is WOW shutdown? ›

Given the difficulty of acquiring game-publishing permits in China, foreign gaming companies usually partner with a Chinese company to enter the local market. A dissolved partnership meant that all of Blizzard's games in China — including World of Warcraft, Overwatch, and Hearthstone — were shut down.

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Who owns WOW internet in Michigan? ›

Avista Capital Partners completed its acquisition of cable operator WideOpenWest (“WOW!”) from Oak Hill Capital Partners and ABRY Partners.

Get More Info ›

Why does my modem keep saying no internet connection? ›

Common causes of no internet connection include problems with the router or modem, incorrect DNS settings, IP address conflicts, or issues with your internet provider.

Discover More Details ›

Why is my internet network not connecting? ›

Check for Physical Connectivity Issues

Sometimes, your internet connection can fail due to simple issues like a loose or unplugged network cable, modem, or router. Or, if you're on a wireless network, your computer's wireless network interface card might be turned off.

See Details ›

Why is my router having trouble connecting to the internet? ›

There are a few common reasons why your Wi-Fi signal may be dropping, including: The Wi-Fi network is past its bandwidth capacity and is overloaded with devices. There is interference from nearby Wi-Fi networks and devices. The signal strength is low due to your distance from your router.

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Why is WOW crashing so much? ›

The temporary files can become corrupted if the game doesn't shutdown properly, the computer doesn't turn off properly, or if you play the game with addons. To resolve the issue, with the game closed please try deleting the cache folder out of your World of Warcraft directory.

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Why is WOW so laggy right now? ›

In general, there are two groups of causes for wow lag: hardware configuration and network link. Think of the game's data transmission as a marathon round journey.

How to check WOW server status? ›

Check the status of your World of Warcraft realm on the Realm Status page. Check the community forum for your realm to see if other players are seeing the same issue. You can find the full realm list under the Realms section at the bottom of the World of Warcraft Forum homepage.

Keep Reading ›

Why won't WOW open? ›

Update your drivers to resolve any compatibility issues. Reset your in-game options to resolve crashing and performance problems. Update or temporarily uninstall any security programs, which may mistakenly identify the login module as a security threat.