Comcast Xfinity Outage in Boston, Massachusetts (2024)

The latest reports from users having issues in Boston come from postal codes 02127, 02293, 02119, 02128, 02118, 02110, 02115 and 02114.

Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.

Problems in the last 24 hours in Boston, Massachusetts

The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Boston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Comcast Xfinity users through our website.

1. 

   Internet (59%)

2. 

   TV (13%)

3. 

   Wi-fi (12%)

4. 

   Total Blackout (7%)

5. 

   E-mail (6%)

6. 

   Phone (3%)

Live Outage Map Near Boston, Suffolk County, Massachusetts

The most recent Comcast Xfinity outage reports came from the following cities:Salem, Boston, Cambridge, Jamaica Plain, Somerville, Brookline, Brighton, Dorchester, Everett, Arlington, Peabody, Medford, Stoneham, Dedham and Needham.

City	Problem Type	Report Time
Salem	Total Blackout	26 minutes ago
Boston	Internet	an hour ago
Cambridge	Internet	12 hours ago
Jamaica Plain	Internet	18 hours ago
Somerville	Internet	20 hours ago
Boston	Wi-fi	yesterday

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Comcast Xfinity Issues Reports Near Boston, Massachusetts

Latest outage, problems and issue reports in Boston and nearby locations:

• Bowman1951's Sports Card Adventures (@bowman1951) reported 2 minutes agofromWoburn, Massachusetts

  @TheKnudson That's awful. I was furious when Comcast was looking to put a data cap on their internet usage but the pandemic sort of killed that idea off.

• Chris Tabb (@christabbshow) reported 12 minutes agofromBoston, Massachusetts

  It would be wonderful to watch a whole podcast on @YouTube without a ton of freezing of the screen. Why do I continue to pay @Xfinity for subpar service and products. I'd like to start my own podcast but forget it. #unreliable #unexplained #terribleWiFi 😒😠

• SEAHAWKS (@LahensWill) reported 13 minutes agofromTown of Wakefield, Massachusetts

  COMCAST AKA XFINITY ARE A PIECE A ****, THEY LIED TO YOU YO GET YOU SIGN UP FOR THEIR SERVICE THEY DON’T CARE ABOUT THEIR CUSTOMERS AND THEY TRAINED THEIR EMPLOYEES TO FLAT OUT LIE TO PEOPLE @Xfinity @XfinitySupport NEED TO STOP LYING TO PEOPLE, I SUED XFINITY

• Gary (@ThebostonGary) reported 14 minutes agofromStoneham, Massachusetts

  @FlyersNation @NHLFlyers A piss poor managed team who will get buckled finally and the dbags running it will get fired. Let's face it @comcast hates the flyers fan base

• Ralph A. Menzione (@TheTopShelfKid) reported 15 minutes agofromBoston, Massachusetts

  Ended up getting the @Xfinity pod. Service is still absolute dogsh*t. What a fraud of a service.

• Gary (@ThebostonGary) reported 16 minutes agofromStoneham, Massachusetts

  @TeflonDom1975 It's awful because @Comcast doesn't care about Philadelphia Flyers

• 𝒦𝒾𝓂𝒷ℯ𝓇𝓁ℯ𝓎 (@lcikim) reported 31 minutes agofromChelsea, Massachusetts

  Is #netflix down!? @Netflixhelps It is imposible to access to it @comcast please not on a Friday night ☹

• Gary (@ThebostonGary) reported 32 minutes agofromStoneham, Massachusetts

  @NHLFlyers THIS GUY IS A CLOWN.YOU NEVER REPLY TO ANYONE. THE TEAM SUCKS.@comcast SUCKSSELLLLL THE FRIGGING TEAM.I'M OUT ON THE FLYERS GET LOST.I'LL CHECK BACK IN 2 FRIGGING YEARS.GO LEAFS, GO RANGERS! FLYERS OWNERSHIP SUCCCKKKSSS

• jay 🖤 ✨🌙 (@jayymariefams) reported 36 minutes agofromMalden Centre, Massachusetts

  btr playing the xfinity center is so rude that's SO far

• Phil R. (@jinzilla20) reported 37 minutes agofromNewton, Massachusetts

  .@universalhub Apparently there's a major #Comast @Xfinity outage (internet, etc) in the Newton/Needham/Boston area right now? #ItsComcastic #ComcastCares

• 🐾💕Lauren💕🐾 (@bostondoglady) reported 38 minutes agofromBoston, Massachusetts

  The added bonus of having Comcast is that at least once a month, I get to spend an hour talking to customer service because my cable/streaming etc stop working.

• John Yurewicz (@JYurewicz) reported 41 minutes agofromReading, Massachusetts

  @comcast curious what your process is for notifying customers when you may be about to have local outage due to work on a line, etc. Many work at home and, in my case, I was about to make a presentation online and lost wifi. Maybe an advance notification to customers moving fwd?

• ingethekilla (@IngeFormenti) reported 43 minutes agofromBrookline, Massachusetts

  Still trying to get internet service in my new digs! Xfinity/Comcast is the biggest screwup among ISPs ever 🙄

• Ralph A. Menzione (@TheTopShelfKid) reported 43 minutes agofromBoston, Massachusetts

  Wild that @Xfinity and @XfinitySupport is willing to lose a customer over a piece of equipment they don’t want to provide even though it’s in the package I’m paying for.

• MK🏂 (@Mayberrykush) reported 47 minutes agofromBoston, Massachusetts

  So now we acting stupid? @Xfinity

• Marion Davis (@marionsd) reported 49 minutes agofromSomerville, Massachusetts

  If I edited texts like @Xfinity does customer service (or really, like remarkably many U.S. corporations do), the results would barely be decipherable as English.

• Ralph A. Menzione (@TheTopShelfKid) reported 54 minutes agofromBoston, Massachusetts

  Once you corner @Xfinity @XfinitySupport into a corner and trap them with their own logic. They hit you with “the person I’m chatting with” and weasel out. Everything they do is slippery and fraudulent. Customer service claims to have their hands tied and is unwilling to help

• Chris Tabb (@christabbshow) reported 57 minutes agofromBoston, Massachusetts

  Oh wait @Xfinity may not see my tweets because thier wifi is down.

• Chris Tabb (@christabbshow) reported 57 minutes agofromBoston, Massachusetts

  @Xfinity Why would I buy signal extenders but rent the router from you? That's like buying a new radio for a rented car. Do I need to get another router from you for my upstairs?? Is that the way it works? Or do I have to have ethernet cables everywhere "the best wifi provider" ??

• кαℓι 💫 (@kaliwitakay) reported 57 minutes agofromBoston, Massachusetts

  @Xfinity wtf I’ve been without internet for HOURS and now your stupid app won’t even give me an ETA on it getting resolved 🤬

Comcast Xfinity Issues Reports

Latest outage, problems and issue reports in social media:

• Matt Calloway (@mattcalloway81) reported 6 minutes agofromMilford, Delaware

  @Xfinity Update your automated phone system, telling someone who is having internet issues to login to xfinity and try trouble shooting tips ON LINE and then hanging up on them doesn't make sense. Called half dozen times before I actually spoke to someone.

• (っ◔◡◔)っuǝʞɔıɥƆ (@Oriontrips) reported 9 minutes agofromMount Ephraim, New Jersey

  @Xfinity why is it so difficult to talk to an agent about my bill, and why does your system hang up on me.

• I_Go_Fast (@gr8bike2) reported 9 minutes agofromDarien, Illinois

  @comcastcares Better keep this post - after 6 phone calls, hardware and billing changes, and one stellar service agent visit - just saved myself $340 a month off our bill! Aside from the automated phone system being horrendous - you have one very happy Comcast customer! 4thewin

• Erik Anderson (@ErikAndoNUFC) reported 13 minutes agofromJersey City, New Jersey

  @Xfinity I reported it but am getting not confirmation that it was received. Why can I not report an outage/issue on the website?

• R0BB BA$E 🏁💵💰🥃🍾🖕🏻 (@H00LiGAN_ROBB) reported 14 minutes agofromGraham, North Carolina

  XFinity Series Racing From Dover,the Monster Mile is 1 Aggravating Damn Track.

• Will Hacker 2049 🗑️ (@WHacker_) reported 16 minutes agofromWashington, D.C., District of Columbia

  Called @Xfinity this morning to get my internet connection fixed.The agent told me my wifi name is "hilarious". We laughed, high fived, and I hung up, delighted. "My Big Fat Greek Wifi" is still struggling but, god damn, I feel validated.

• Rj Harris (@RjHarris15) reported 16 minutes agofromLinthicum Heights, Maryland

  @Xfinity y’all are losing a customer. I understand with Covid things can be a little difficult, but just tell us that. Don’t give us the run around for weeks, leave us without service, then send a bill.. Yea ok

• JamieLynn 🧁 (@jamietimoni) reported 17 minutes agofromCarteret, New Jersey

  Hey @Xfinity @comcast @comcastcares so the entire cable wire was ripped off our apartment building around 1pm today. Was told the situation would be taken care of by 530. It’s now 6 and the wire is back in the street. Wtf is going on? It’s not safe outside!

• Dan Reynolds (@reylo1) reported 21 minutes agofromChelmsford Center, Massachusetts

  @verizonfios looking for help. All services went down cant reach anyone at Verizon @Xfinity

• Dr. Correa Carlos MD (@pachuno) reported 24 minutes agofromTamarac, Florida

  @comcastcares please I need install 3 TV account #8495753820940194 Lidia g Correa. Not working cellphone 954-636-9629