No problems detected
If you are having issues, please submit a report below.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
Full Outage Map
Advertisem*nt
What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 124,567 ratings
Thank you!
Problems in the last 24 hours in South Hadley, Massachusetts
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in South Hadley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!
Advertisem*nt
Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
-
TV (13%)
-
Wi-fi (12%)
-
Total Blackout (7%)
-
E-mail (6%)
-
Phone (3%)
Advertisem*nt
Live Outage Map Near South Hadley, Hampshire County, Massachusetts
The most recent Comcast Xfinity outage reports came from the following cities:Chicopee, Holyoke, West Springfield, Indian Orchard, Springfield, Westfield and Wilbraham.
Loading map, please wait...
| City | Problem Type | Report Time |
|---|---|---|
 Chicopee | TV | |
| Holyoke | TV | |
| West Springfield | TV | |
| West Springfield | Internet | |
| Chicopee | Wi-fi | |
| West Springfield | Internet |
Advertisem*nt
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Advertisem*nt
Comcast Xfinity Issues Reports Near South Hadley, Massachusetts
Latest outage, problems and issue reports in South Hadley and nearby locations:
- Kola Champagne Papi (@CalebCruzado) reported fromSpringfield, Massachusetts
@Xfinity my wifi is down AGAIN
- Jayson Sanchez | J Fonz ⚡️ (@JaySan2k1) reported fromSpringfield, Massachusetts
@comcast did you know your #comcast #customerservice is horrible? We waited 25 min to speak with someone... then got transferred twice because the agents didn’t understand what our inquiries were... @comcastcares
- Kola Champagne Papi (@CalebCruzado) reported fromSpringfield, Massachusetts
@Xfinity has had four, I’m now waiting on my fifth technician to come fix the WiFi at my house. And it’s the same problem every single time. Please count your days.
- Pete Skerritt (@PeteSkerritt) reported fromWest Springfield, Massachusetts
Wow, @Xfinity sure is quiet tonight while its internet service in at least the northeastern US is broken. Less than 2Mbps down on a 300Mbps plan, and I’m not alone. What’s happening in Philly? Any public acknowledgement? Any “We’re working on it?” No? Nothing?
- Charli Carpenter (@charlicarpenter) reported fromAmherst, Massachusetts
home from Target victorious! AND apparently wireless dongles don’t work automatically. 🤯Help Desk cannot help, call Comcast. Converse w Robot for 20 minutes. Human finally on line, tells me this is hardware problem, call Netgear. Netgear Human just referred to me as ‘milady.’
- Theodore Paradise (@t_j_paradise) reported fromNorthampton, Massachusetts
.@Comcast internet down. Again. Calling. Again. After a hard reset.Automated Comcast: would you like us to perf a reset?Me: no already did that C: perform reset yes or no?Me: no I already didC: a reset is helpful, perform the reset?Me: I already did?C: ready 4 reset?Fine
- Nathan Blais (@nateblais_) reported fromSpringfield, Massachusetts
@Xfinity has t h e worst customer service of all time lmao
- Tami Goodstein (@fanbosox) reported fromNorthampton, Massachusetts
@comcastcares #metoo no response? You’re not very good at customer service.
- Joel McAuliffe (@JoelforChicopee) reported fromChicopee Falls, Massachusetts
In Chicopee, we know first-hand how big corporate monopolies like Charter Spectrum do business — and it’s the same for Comcast, Verizon, and all the others. They force people to pay ridiculous prices in exchange for poor service because they know consumers have no other options.
- Pete Skerritt (@PeteSkerritt) reported fromWest Springfield, Massachusetts
I think Xfinity is legit stumped, because speeds directing to Xfinity-related servers are still just fine. But YouTube is broken. Some websites don’t work. I’m afraid to turn on my Xbox One or Switch, since they probably can’t connect at dial-up speeds.
- Jon Snow (@mattdupont17) reported fromSpringfield, Massachusetts
@PinkGlitterRain @JaniceKapner @TMobile Nice! Xfinity mobile uses Verizon cell service and they don't have a down payment for pre-ordering the Note 20 Ultra. I wish I was a celebrity so more people could read this
- Mara Chapin (@marachapin) reported fromLudlow Center, Massachusetts
@kaaaaylee Same! It’s a dish service or spectrum/xfinity in wmass. My hometown is starting their own fiber through the electric company, which is pretty awesome. But Spectrum is the worst by far... outdated cable, terrible pricing and outages without warning.
- Matt Castonguay (@MCastonguay27) reported fromWest Springfield, Massachusetts
@comcast is the WORST company on the planet to deal with. THAT is a hill I’m willing to die on. 6 HOURS. 6 hours today on multiple phone calls and in-person. No hyperbole — would rather nail myself to a burning building than deal with this dumpster fire company.
- Kola Champagne Papi (@CalebCruzado) reported fromSpringfield, Massachusetts
The Comcast girl just said “ I’ve noticed you’ve called everyday about the same issue “ so why haven’t you sent out a technician blood
- Chris O’Brien 🤙🏻 #Billsmafia (@ChrisOB413) reported fromSpringfield, Massachusetts
@Xfinity so help me God, why am I getting terrible internet AGAIN?!
- Pete Skerritt (@PeteSkerritt) reported fromWest Springfield, Massachusetts
@Xfinity A tech visit is already scheduled for tomorrow AM, which will hopefully solve the problem. Connectivity has been inconsistent since the service began a little over a month ago, and phone/chat tech has no idea why.
- Kathy Bates☦07🇬🇷🇮🇹Sixx ♋ 🐶MikaBitch🐶 (@Kathy07SixxJJ) reported fromSpringfield, Massachusetts
@comcast please have customer retention call me
- Pete Skerritt (@PeteSkerritt) reported fromWest Springfield, Massachusetts
Having to miss at least a day of work because of @Xfinity problems is incredibly frustrating. Had to cancel an extra help session with some students and am leaving the teachers I work with in a rough spot.
- The Beast DjLimelite (@DjLimeliteBR) reported fromSpringfield, Massachusetts
@CallofDuty @Xbox @Xfinity tf going on with yall services... **** keeps singing out and updating
- Julieee (@DancerJulieee) reported fromSpringfield, Massachusetts
@Xfinity I have experienced awful internet for two months now and have been on the phone with your support team every other day. Nothing has been resolved. I’m a teacher doing remote learning and I need my internet working
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Stacey TIME TO STOP PLAYING Johnson (@SfjFamily) reported
SORRY any one who happened to be listening to my stream like it does EVERY ******* DAY expensive *** @comcast CUTS OFF and AS IF THEY don't know what ******** they are doing.. I have been calling TODD 916-531-6779 for 3 MONTHS he doe not GIVE a ****
- A T (@AT37201772) reported
@comcastcares I need someone at a higher level of customer service to check on this problem with no show technicians and lack of updates about the time frame.
- steve smyser (@ssmyser66) reported
@EWoodhouse7 @Xfinity No masks needed, but make damn sure they slip those little bootie things on!
- oj’s bronco (@Tmeyer8015) reported
@ATTimpact Tech came out today to install and left a hole in my wall, muddy hand prints on the walls, muddy boot prints in the floor of a house that was just finished being built. Left and within 25 minutes, my service stopped working and no one can seem to figure why. About to call Comcast
- Squirrel_Speaker (@Squirrel_Walker) reported
Got to spend my day with several @Xfinity agents today, in person, via text, and over the phone. None of them helped the problem, and one pushed a rental modem on me after I said I didn't want it, I needed a tech, she refused, and threatened to shut off service, so FU @comcast
- Rachel Beth Ahrens (@RachelBeth99) reported
@ninjadustpub @DT2ComicsChat I've never seen it because I don't have Disney + and it's too much money, we already have three subscriptions and Xfinity right now, and that's already costing us a lot, we're below working class. But I want to because I love Scarlet Witch. It looks interesting.
- C305Los (@C305LOS) reported
welp.. comcast decided to **** on me stream cancelled due to internet being down.. have a appointment for tomorrow at 11am and will have 2 streams tomorrow! sorrys fams
- Myas fan (@FanMyas) reported
@NadeGrinds i need to call xfinity cuz there wifi is ******* **** rn @Xfinity t up
- Jon (@mathturbator) reported fromSan Francisco, California
Seriously, I have had to use my neighbor’s @Xfinity service just to send this message. Fix your service.
- Elven (@Elvencloud) reported
@EvilToaster @Suddenlink Comcast once gave me a list of illegal activities I could be doing with my upload amount per month while I was on the phone with them.I cancelled after that. **** internet companies man.
Advertisem*nt
Advertisem*nt
Advertisem*nt
